Return Policy

Due to the pandemic, we will not be accepting any returns or exchanges at this time. 

Unfortunately, we cannot accept returns on gift cards.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  For issues with your order, contact us within 7 days of receiving your order at customerservice@urbanadornments.com.

You can always contact us for any questions at customerservice@urbanadornments.com.